How long does shipping take?
Domestic orders are delivered within 14 business days. International orders may take up to 60 days, depending on customs and other logistical constraints.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking link.
Do you offer refunds?
Due to the exclusive and handmade nature of our designs, we do not offer refunds.
Can I exchange a product?
Yes, we offer exchanges if the item is damaged during shipping, missing, or incorrect. You must contact us within 48 hours of delivery.
How do I request an exchange?
Email us at support@rohitkverma.in with your order number and issue details.
Can I place a custom order?
Yes. We accept select custom orders based on availability. Contact Us
with your requirements, and we will get back to you.
Are custom orders returnable?
Custom orders are non-returnable and non-exchangeable unless damaged in transit.
Where are your garments made?
All pieces are designed and handcrafted in India, in our Mumbai atelier.
Do your clothes run true to size?
Yes, We follow standard sizing.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, and international payments.
Is your site secure?
Yes, our website is protected with SSL encryption and secure payment gateways.
Do you ship internationally?
Yes, we ship worldwide. Shipping timelines may vary depending on your country’s customs.
Will I be charged customs duties?
International orders may be subject to customs duties or taxes, which are the customer’s responsibility.
How can I contact customer support?
Email us anytime at houseofrohit@gmail.com or use our Contact Form
Can I visit your store or studio?
Studio visits are by appointment only. Please contact us in advance.